Who We AreAscension Mobile was founded to solve a core enterprise problem; making technology designed for the consumer market work for enterprise. In the highly regulated medical industry, the various phases of clinical trials can sometimes take five (5) years or more across numerous phases, where the availability of consumer devices is generally terminated in the marketplace within one-to-two years. Thus, reliability and consistently sourcing hardware becomes a critical challenge. The tools used in clinical trials, including ePRO instruments and questionnaires, are highly regulated with a focus on accuracy and reliability, making dependable access to consistent smartphone technology a necessity. With smartphones increasingly becoming the default technology used in CROs, even a small change in screen size or font can alter the question layout, contributing to data uncertainty. Ascension also provides home healthcare patient monitoring devices as the industry has increasingly utilized ePRO tools. As smartphones are often a component of the approved device itself, even small changes to the smartphone hardware or software can require large regulatory headaches.
Ascension Mobile’s Unique SelectionTo support our customers’ needs for consistent hardware over a three-year or longer horizon, Ascension can provide a consistently available supply of approved units by:
Devices can be procured reliably and consistently over an acceptable period, which is typically 3-5 years.
Mobile devices are sourced through various global channels to secure inventory well beyond the date that the manufacturer stops manufacturing the device, enabling enterprise to continue using devices that have already been tested, proven,and that they are familiar with.
Quality Assurance Testing
Rigorous QA testing of all devices takes place prior to shipment.
We provide like-new devices, that are in many ways, Better-Than-New™.
Devices include a minimum 45-day warranty – extended warranties are also available.